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Client Area (12)

Folder for adding Software glitches and crashing articles

How Do Register and Log in

Modified on Tue, 3 Jun at 7:13 PM
Overview of the Client Area Dashboard

Modified on Tue, 3 Jun at 7:16 PM
How Do My Clients Change Account Settings

Modified on Tue, 3 Jun at 7:17 PM
How to Find Support PIN in Client Area

Modified on Tue, 3 Jun at 7:18 PM
How Do you Add a Payment Method

Modified on Tue, 3 Jun at 7:18 PM
How Do My Clients Place an Order

Modified on Tue, 3 Jun at 7:19 PM
How Do you Cancel a Recurring Payment

Modified on Tue, 3 Jun at 7:20 PM
How Do you Manage Tickets

Modified on Tue, 3 Jun at 7:21 PM
How You Clients Review Billings

Modified on Tue, 3 Jun at 7:22 PM
How Do My Clients Check Their Account Balance

Modified on Tue, 3 Jun at 7:24 PM

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Helpdesk Software by Freshdesk Cookie policy

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v zbt.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w zbt.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m zbt.freshdesk.com Session Contains the state of the shard.

_helpkit_session zbt.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session zbt.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials zbt.freshdesk.com 2 months Used for user authentication.

wf_order zbt.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type zbt.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter zbt.freshdesk.com Session Denotes which filter is applied for the tickets list.